All SaaS (Software as a Service) product orders come with a 10 day money back guarantee, and every customer gets free email support.  The product comes with context sensitive help. 

Telephone support is available on a pay as you go basis.  Technical support personnel and tutors are available on an hourly basis. 

Custom modifications and maintenance for the product and your online catalog are also available.  We bill on an hourly basis for Project Managers, System Architects, Graphic Designers, Content Specialists, and Programmers.  See Web-Site-Builders fees page for pricing information.

Maintenance, software modifications, and telephone support contracts are available.  They can be paid with a credit card, or through a prepaid support account. These charges are billed in quarter hour increments and are non-refundable.